Warranty and Returns

You can partially or fully return products purchased from chiliadesign.com. You can send your return requests to our email address musteri@chiliadesign.com, and we will contact you after your request is received.
  • The return period is 14 days from the delivery date.
  • Products must be unused and with tags intact.
  • The refund amount only covers the product price; shipping fees are not refunded.
  • For orders that benefited from a free shipping campaign and where all products are returned, the shipping fee will be deducted from the refund amount as the campaign is no longer valid.
For all questions regarding returns, you can contact us at our email address musteri@chiliadesign.com.